Otophx is a limited liability company (L.L.C) registered in the Emirate of Dubai, UAE, referred to herein as 'We', 'Our', or 'Ours'. Otophx owns and operates the website: www.otophx.com herein referred to as the 'Website'. 

Protecting your data is our top priority as per our strict standards to protect your rights as a consumer. This notice clarifies the way we deal with your personal data including but not limited to payment and other information provided while using our Website to reach service (herein referred to as Service). Please read the following carefully to understand our practices regarding data. As using our services, you agree to dealing with data in compliance with our privacy policy. The second person pronoun (or the like) is a signal of address to you as a person or legal person as the case may be.

Information we collect about you and other sources

We may collect and process the following data:

  • Information you provide us with through filling of forms on our social network pages, i.e. our Website. Including the information presented while registering or taking part in our Service, purchasing on our Website or any other service.
  • We may also ask for information when informed to troubleshoot issues on our Website.
  • We may also ask you to complete surveys we use for research, though you do not have to answer.
  • Details of transactions you did through our Website
  • Details of your visit to our Website, including but not limited to data regarding web traffic, blogs and other communications.
  • Collecting data of your web surfing behavior for excellent shopping experience tailored for you on the net.
  • We may collect data about your pc, including your IP address, operating system and browser type for system admin and our advertisers reporting on general information. As the data is statistical on our users’ procedures and patterns, it does not identify any individual’s identity.
  • Impersonal general demographic aggregate data.

Uses of information

We may use the reserved data in the following ways:.

  • To guarantee providing the content from our Website in the most effective means to you through your computer or smart phone.
  • To provide you with the information, products or services you request from us out of interest according to your consent to be contacted for such purposes
  • To meet our commitments related to any agreements reached between you and us. For example, passing your contact details to our courier company to reach you through your e-mail, SMS or phone call to confirm delivery
  • We may pass your details to our suppliers for any guarantee purposes.
  • To allow you to take part in the interactive features of our services when you choose.
  • To enhance your experience when using our Website.
  • To inform you about possible changes to our services.
  • To contact you if you are still a registered client through e-mail or phone for information about our commodities and services. There shall be no contact if you cancelled your respective subscription.
  • As regards new clients, we only contact them through electronic means if they thus agree.
  • We reach new and existing clients via electronic means upon their consent.
Third Party Links

The Website may contain links to third parties and additional components and applications. A lick on such links may enable these links to allow external entities to collect or share your data. As we have no control over third party websites, we hereby bear no responsibility for their privacy data. Thus, we encourage you to read the privacy notice pertinent to any site you visit upon leaving our Website.

Cookies and Web Notifications

We may obtain information on our general internet using stored on your computer hard drive or smartphone. Cookies contain information transformed to your computer hard drive or smartphone to help us improve our website applications and provide better specialist service to:

  • Estimate number of public and usage pattern.
  • Storage of basic information on your preferences to tailor our Website accordingly.
  • Tune search speed.
  • To identify you when revisiting our Website.

You may decline cookies by modifying your browser settings; however thus, you may not be able to reach specific parts of our Website, unless you reset to allow our cookies issued the moment you surf our Website. Advertisers may use cookies over which we do not have control nevertheless.

Our Website retrieve your shopping cart contents when you do not complete a transaction or when you shut down our website without notification. The system will recall the items within 24 hours you added to your cart and send you an e-mail message reminder to ensure hassle free shopping experience as possible. In the event you do not want to receive such e-mails in future, please click on the link under the e-mail you received to unsubscribe.

Your Personal Information Disclosure

To provide you with some information, we may need to share your personal data with third parties.

  • We may share your personal information with:
  • Trusted service providers working on our behalf to provide specific services such as webhosting, web analyses, internet chatting, customer service, deliveries and data analysis. Including data allocation, providing infrastructure, shopping data via e-mail, reviewing our services websites, auditing services and others to enable them provide better services for our clients.
  • Our delivery and courier companies that ship your orders.
  • Our affiliated websites that may use your personal information with the ways explained in ‘how we use the information portion’ as stated above herein or regarding products and services that complete the group of our products and services.
  • Third party suppliers who manage our safe pay system or credit cards such as (PayPal or Ingenico).
  • We may share your personal information data to the potential seller or buyer in the event we sell or buy any business or assets.
  • When Otophx e Dealing sells most part of its assets or acquired by a third party, clients retrieved personal data shall be part of the movable assets.
  • When we are obliged to share your personal information to abide by any legal commitment, execute, or meet our usage conditions or other display terms and agreements. Alternatively, to protect Otophx e Dealing property and safety rights or rights of our clients etc. This may include exchange of information with other companies and institutions for protection against fraud and credit risk.

International Transfers:

We may find it necessary some times to share your data with some service suppliers abroad. In such case, we will ensure that such transfer complies with the relative data protection laws.

Our usual practice with regard to such transfers is based on using standard approved contractual terms.

How we Protect your Data?

We are committed to keep your personal data safe through the following safety precautions:

  • Our Website data are supported by TLS 1.2 technology utilizing safety standard RSA 2048 bit or other suitable standard from time to time.
  • Monitoring and reviewing our services providers to guarantee that they obtain appropriate necessary protection as per the PCI DSS.
  • All payments for internet shopping cart go through credit and debit cards
  • All information our registered clients provide us with is retrieved in our safe severs. The password we rendered (or as you chose) enables you to reach specific parts of our website. The password privacy is your own responsibility and do not share with any others.

We use reasonable systematic, technical and administrative precautions to protect your personal information under system control. Though internet information traffic is not very safe, we will do our best to protect your personal data by using precautionary safety measures to prevent an authorized access to your data.

Legal Basis for your Personal Data Processing

The personal information you provide us with when purchasing, is processed for the necessary agreement and transactions.

Processing of other personal data is done in accordance with our legitimate interests and commitments (as stated herein below).

In general, we rely on the abidance agreement as a legal basis for communication (and allow selected third parties to communicate) with new clients via SMS or e-mail. You may withdraw your consent at any time.

Our Legitimate Interests:

The legal basis for client’s data processing is necessary for our legitimate interests; including:

  • Selling and supplying commodities and services to our clients.
  • Promoting, marketing and advertising our products and services.
  • Sending of related promotions tailored for individual clients.
  • Knowing our clients behavior, activities, preferences and needs.
  • Dealing with clients contact entities, enquiries, complaints and disputes.
  • Managing clients’ insurance claims.
  • Meeting our duties toward our clients, colleagues, shareholders and other stakeholders
  • Protecting our employees and clients by taking appropriate legal procedures against parties committing criminal actions or violating legal commitments.
  • Abiding by our legal and organizational commitments and effectively dealing with any legal claims or organizational enforcement actions against us.

Your Legitimate Rights:

Any time we have or process your personal data, you have the following rights:

  • Asking for a copy of your information, we save.
  • Correcting your inaccurate or incomplete data that we keep.
  • Asking for deletion of your information in our records.
  • Objecting to certain types of processing such as direct publicizing.

In the event that there is a third party involved in processing your personal data, all the requests mentioned herein above shall be forwarded thereto.

You may have the right stated by contacting Otophx e Dealing via any of the down below means.

Occasionally, our website may contain links from and to partner websites, advertisers and affiliated companies. In case you track any of these sites, please note that they have their own privacy policies for which we bear no responsibility or commitment. Please check these policies before submitting any personal data thereto.

How Long We Keep Your Data.

We only keep your personal data as long as necessary to realize purposes for which we have collected. Including meeting any legal, accountancy or annunciation claims.

Our procedures to keep client’s data run for seven years.

When you unsubscribe from our Website via e-mail, your personal details shall be removed as a confirmation message is sent to you accordingly.

The reserve copy of the data may take around 60 days to remove specific information from the system.

Changes to Our Privacy Policy

Any changes regarding our privacy notices in the future shall be published on our Webpage. You shall be notified by e-mail when necessary.

Contact Us

In case of queries not addressed hereinabove, please contact us through the following means.

  • Company Tel: 
  • Mob: 
  • Email: support@otophx.com

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