At Otophx, we offer lightning-fast delivery in Dubai, with all orders dispatched within 24 hours from the date of purchase.

We believe in making your shopping experience as seamless as possible. That's why we offer free shipping to all our customers in Dubai.

At Otophx, we believe in 100% transparency and honesty with our customers.

That's why we don't hide any fine print or tricky terms and conditions when it comes to our products.

If for any reason you're not completely satisfied with your purchase, simply place a return request within 24 hours of delivery and we'll be more than happy to provide you with a full refund.

We stand behind the quality of our products and want you to be completely satisfied with your purchase. No questions asked.

We understand that sometimes things don't work out and you might need to return a order.

That's why we've made the return process as simple and easy as possible.

To initiate a return request, please reach out to us on one of our platforms - Whatsapp, Instagram, Facebook, Email or call.

Make sure to send us a picture of the received product and we'll process your return request within a couple of hours.

No. We don't charge any additional cost on the return shipment.

Yes! We offer 100% money-back guarantee if the refund/return request is raised within 24 hours of product delivery.